How Can We Help You?

Find the most frequently asked questions here.

Depending on the shipping company chosen and the delivery representative in charge, we work with a network of shipping partners based in major cities. Orders are usually confirmed within 1 to 3 days.

At present, our shipping partners deliver only within the country and to select cities listed on our delivery page.

Please review our Return Policy for full conditions on returns and exchanges. If a defect is confirmed and a return is agreed upon, the shipping cost is calculated and reimbursed to the customer. The product value itself is refunded according to the terms of the Return Policy.

Yes, we offer bulk order delivery with discounts ranging from 10–20% on select products. Contact us directly through our Contact page to discuss quantities and pricing.

Still Have Questions?

Our team is happy to help with anything not covered here.