We collect information when you place an order on our site including your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, and payment card details. This data is used to process your order, secure any future requests, verify transactions, and provide the services you request.

We may also use this information to manage your account, understand how visitors use our site, and send you relevant product or service updates unless you'd prefer not to receive them. You can opt out of marketing communications at any time.

Your name and address may be shared with a delivery partner or supplier solely to fulfill your order. Order details linked to your account are only visible to you when logged in, and we ask that you keep your login credentials confidential we're not responsible for misuse of your password unless caused by an error on our part.

We may occasionally use your information for optional surveys or market research, keeping all responses confidential and separate from your personal account details. You can withdraw from these at any time, and we never share survey data with third parties.

We may send updates about our products, offers, and newsletters. You can unsubscribe anytime using the link in any email we'll stop sending that information within seven business days.

Aggregated, anonymized browsing data (that cannot identify you personally) may occasionally be shared with partners for statistical purposes. In competitions, your data is used only to notify winners and share related offers, as outlined in each competition's specific terms.

We may share your data with trusted partners and subcontractors who help us deliver products, process payments, or support our customer service always in line with this policy. We may also exchange information with third parties to help prevent fraud and reduce credit risk.

Outside of these purposes, we will never sell or disclose your personal information without your consent, unless required by law. Our site may contain third-party ads or links to other websites we are not responsible for their privacy practices or content.

Accepting cookies isn't required to browse our site, though features like the shopping cart won't function properly without them. Cookies are small text files stored on your device that let us recognize you across pages for example, remembering your cart without asking you to re-enter your email each time.

We use Google Analytics to understand how visitors use our site. This service places cookies that send data (including your IP address) to Google's servers for analysis and reporting. Google will not link your IP address to other data it holds. You can disable cookies in your browser settings, though some site features may no longer work as intended.

We use appropriate security procedures to protect your data from unauthorized access, loss, or misuse. Information collected through our site is stored on secure servers protected by firewalls, and payment details are encrypted using Secure Sockets Layer (SSL) technology.

While no method of transmission is 100% secure, we take every reasonable precaution and we recommend never sending full card details over unencrypted channels. We may occasionally ask you to verify your identity before disclosing personal data, and you're responsible for keeping your own password and device secure.

You have the right to request access to any personal data we hold about you, and to ask us to correct any inaccuracies free of charge. You can also ask us, at any time, to stop using your personal data for direct marketing purposes.